Dreamverse Privacy Policy

Dreamverse ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Dreamverse mobile application ("App"). By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

• Account Information: Email address and profile image (if uploaded).
• Financial Information: Purchase history and subscription status (processed via Google Play Billing and RevenueCat). We do not store credit card details.
• Media & Files: If you use the dream interpretation or profile features, we may request access to your Photos and Media (READ_MEDIA_IMAGES) to allow you to upload images.
• App Performance Data: We may collect technical logs, such as app load times and crash reports, to ensure the AI agents are responding correctly and to improve app stability.
• App Interactions:Dreamverse collects app interaction data (such as feature usage and AI agent engagement) to perform internal analytics and improve the quality of our dream interpretations. This data is used solely by the developer to study user behavior and enhance app functionality; it is not shared with third parties for marketing purposes.
• Dream Content: Text descriptions of your dreams, dates, interpretations.
• In-App Chat Messages: Communications with AI interpreters and customer support
• Financial Information: Purchase history and subscription status (processed via Google Play Billing and RevenueCat). We do not store credit card details.
• Customer Support: Any information you provide when contacting support.
• Device Information: Device type, operating system, unique identifiers.
• Usage Data: Features accessed, time spent in app, interaction patterns.
• Log Data: app version, crash reports, error logs.
• Location Data: Approximate location based on IP address (not precise GPS).

2. Use of Information

The information we collect is used for the following purposes:

• Creating and managing your Dreamverse account
• Enabling credit purchases and dream interpretation services
• Improving the App’s features and user experience
• Communicating updates or account-related information
• We use the information we collect for the following purposes:
• Providing and improving our Service
• Processing dream interpretations using AI technology
• Managing your account and user experience
• Processing payments and managing credits
• Sending transactional communications (account updates, support responses)
• Analyzing usage patterns to improve features
• Providing customer support
• Detecting and preventing fraud or abuse
• Complying with legal obligations

3. Device Permissions

To provide our services, Dreamverse may request the following permissions:

• Microphone (RECORD_AUDIO): Only used if you choose to record your dreams via voice.
• Photos/Media (READ_MEDIA_IMAGES): Only used to upload images for interpretation or profile customization.
• In-App Purchases (BILLING): To process subscriptions and credit refills.

4. Third-Party Services

We use RevenueCat to manage subscriptions and Google Play Services for app functionality and billing. These services may collect data as governed by their respective privacy policies. We may share your information with:

• • Service Providers: Cloud hosting, payment processors, analytics providers who assist in operating our Service and are bound by confidentiality agreements
• • AI Services: OpenAI and Gemini for processing dream interpretations and chats (subject to their privacy policies)
• • Legal Compliance: When required by law or to protect our rights and safety
• • With Your Consent: Other parties only when you explicitly consent

5. Data Sharing and Security

We do not sell or share your personal information with third parties. All information is encrypted in transit using standard industry protocols (HTTPS/TLS) to ensure your data is transferred over a secure connection.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Correction: Request correction of inaccurate data
• Right to Deletion: Request deletion of your personal data (right to be forgotten)
• Right to Data Portability: Request a copy of your data in a portable format
• Right to Opt-Out: Opt out of certain data processing activities
• To exercise these rights, please contact us at the information provided in Section 12. We will respond to verified requests within 30 days.

7. Data Retention & Deletion

We retain your data as long as your account is active. You have the right to delete your data. You can request account and data deletion at any time by:

• Emailing us at dreamverse37@gmail.com
• Using the "Delete Account" feature within the App settings

Upon request, all personal data will be permanently purged from our active databases within 24 hours.

8. Children's Privacy

Dreamverse is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Data Safety

We do not sell your personal data. All data is encrypted in transit using standard industry protocols.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the practices of this App, please contact us at: dreamverse37@gmail.com

By using the Dreamverse app, you acknowledge that you have read and understood this Privacy Policy.